Many projects have come to us without the ability to manufacture the product the way the customer had intended. Largely due to the customers lack of knowledge in the manufacturing processes when it come the plastic injection molded. Several projects have been renewed when it was discovered by our engineering department that the mold had been gated wrong and this lead to the part having too much stress molded into the part for the finished product to survive in its intended environment.
We pride ourselves in helping the customer by becoming involved early in the process of product design to help prevent end use product failures. One of our best customers asked us to bid on a project that others had already submitted their bids and the customer was complaining about not understanding what made the project so costly. We decided that before we would submit a bid that we would have to sit with the engineer at our customers facility and find out what the expectations were and see if we could find a way to help reduce the cost. As it turned out all that was needed was our engineers to sit with their engineers and we discover that one wall sections in the very complicated part, needed to be moved slightly so that the part did not have an undercut section requiring a side-core in the mold. The customers' engineer had no problem with the slight modification which as it turned out was all it took to make the part cost justifiable. We got the order.
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